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Privacy Policy

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At VantagePoint Analytics, your trust is our highest priority. We are committed to safeguarding your personal and business data while providing analytics solutions that empower decision-making. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect only the information necessary to deliver our services and support:

  • Business Information: Company name, contact details, and billing information for service agreements.

  • Project Data: Data shared by clients for analysis, reporting, or modeling.

  • Usage Data: Information about how you interact with our dashboards, reports, and automated solutions (when applicable).

  • Communication Data: Emails, messages, or notes exchanged durin

  • g consulting and support.

2. How We Use Your Information

We use client data solely for the purpose of delivering value-added services:

  • To design, implement, and maintain data solutions (dashboards, models, reports, automations).

  • To provide ongoing consultation, training, and technical support.

  • To manage billing, contracts, and compliance with legal obligations.

  • To improve our products and services responsibly, without compromising confidentiality.

 

We do not sell, trade, or misuse client data under any circumstances.

3. Data Confidentiality & Security

  • All data shared with VantagePoint Analytic is treated as confidential .

  • We use secure storage, encryption, and restricted access protocols to protect sensitive information.

  • Employees and contractors are bound by confidentiality and ethical data use policies .

  • We avoid practices that introduce bias, misuse, or unethical application of analytics.

4. Sharing of Information

We do not share client data with third parties except:

  • When required by law or regulatory obligation.

  • With trusted service providers who assist in delivering our services (e.g., cloud hosting), bound by confidentiality agreements.

  • With explicit client consent.

5. Data Retention

  • Project data is retained only for the duration of the engagement or as agreed in the service contract.

  • Clients may request deletion of their data at any time after project completion.

  • Administrative and financial records are retained as required by law.

6. Your Rights

Clients have the right to:

  • Access the information we hold about their projects and accounts.

  • Request corrections to inaccurate or outdated information.

  • Request deletion of data no longer required for service delivery or legal compliance.

7. Cookies & Online Tools

If our dashboards, reports, or client portals use cookies or tracking tools, it is solely for improving user experience (e.g., remembering preferences). We do not use cookies for advertising or profiling.

8. Policy Updates

This Privacy Policy will be updated as needed to reflect evolving services, legal requirements, and best practices. Clients will be notified of significant changes in advance.

9. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

 

VantagePoint Analytic

Email: support@vpx-analytics.com

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